I started early retirement in 2020 but after a year of taking it easy, I was looking for more creative fulfillment. I worked on a MiniEtchers vignette kit from my stash, and heard Shellie was retiring. One thing led to another and now I’m the owner of a small business with gigantic possibilities!
I joined NAME (National Association of Miniature Enthusiasts) in 2014 and am a member of the Atlanta Miniature Society. If you're a NAME Facebook group member, you may have seen my post “First Timer at a National Convention” from the 2018 NAME Convention in Charleston. Widowed, I have two grown daughters. I love to read and to travel - hobbies that frequently make their way into my miniatures. I love historically accurate design (ancient to modern) and have a house full of family antiques. I’m also a huge fantasy and sci fi fan so that’s something in MiniEtchers’ future. |
I have a degree in Electrical Engineering from Georgia Tech and worked as an engineer for 35 years, most recently in the role of Product Owner. In high-tech product management, a Product Owner is responsible for a product from conception to tech support. I listened to the “voice of the customer” and defined the features of my products. I worked closely with R&D, Manufacturing, Documentation, Sales, and Training teams. Now, as a small business owner, I love how I can go quickly from concept to product with no corporate committees!
I did learn a few things about standards and customer service, though. I was certified in the company’s Quality program. My Quality motto is “it’s not the person; it’s the process”. To me, that means that if something doesn't turn out right, it is because of how a person was asked to do the task, not because of a flaw in the person doing it. "Mistake-proofing" can be built into every step. If a piece doesn’t turn out beautifully, I ask myself is there a way I can change the design or instructions to ensure better results every time? |
My commitment: you’ll quickly get what you order, precisely cut, without any missing pieces. Instructions will be clear and you won’t need special tools or skills to have attractive results. I will listen carefully to your feedback and make changes to improve.
I look forward to serving you. Please let me know if you have ideas on how MiniEtchers can help you make exceptional tiny things! |
"My goal is to delight you with the highest level of quality in products and support. I want MiniEtcher kits to empower you to be creative and to be proud of how great your miniatures look!" -Kari Crawford
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